If you have any question or any request, you can contact us and we will answer within a few hours.
Is your service safe ?
Our service is 100% safe, everything is done smoothly and manually. We are not doing anything against instagram TOS. We have managed more than 1000 accounts and we never faced any issue.
Is it allowed by instagram ?
We are not using fake accounts or automation software. We would never do anything against the instagram Terms of service.
Are the followers real ?
Yes, of course. Our job consists in attracting people who are interested in your niche or topic using interaction methods.
Can I still use my account ?
Of course. You can still post an engage as you always do.
When I cancel, will I lose the followers ?
No, you won’t lose them. The followers will stay as long as they are interested in your content, we do not control them but most of the time they stay for a very long time.
How does it work?
Once you sign up, you’ll receive a questionnaire to tell us about your niche, goals, target audience & preferences. Here you can provide us with a list of target Instagram accounts, hashtags or locations that have users you would like to attract.
We will like a few photos from the most promising users following the provided accounts and using those hashtags or locations. If you’re comfortable with it we’ll also follow them for a greater effect and then unfollow those that do not follow back after a few days.
Since we’re targeting users who have shown interest in accounts similar to yours, it increases the likelihood that they will also like your brand and want to follow you
You will receive weekly growth reports and be assigned a customer success manager that you can reach out to at any time.
How can I track the results?
Your customer success manager will keep you up to speed on your results with regular weekly growth reports, so that you’re always up to date with what’s going on and what results you’re getting for your money.
The detailed reports show you everything from how many new followers you gained the past week or month, their demographics such as location, age, gender as well as the best type of content and time for you to post for maximum engagement and much more.
Are the followers I gain real and active?
Yes! Unlike most of our competitors, we do not sell you fake followers. We’ve spent years developing specialized marketing techniques to help you see real, targeted growth with genuine, active followers – so yes, your followers are real. There is even a real person actually working on your account(s) implementing the strategy.
Our company does NOT allow the use of bots for growth activities. If you want to buy followers, likes, or comments, we’re NOT the right service. We are a Instagram marketing service that helps you grow your account.
Is your service safe to use?
Absolutely. Our service uses genuine marketing techniques to deliver real growth to your account. We work well within the limits of Instagram and we do everything possible to ensure that your account is both safe and secure while using our service.
The service is powered by real people – no bots, no gimmicks. Therefore, our activity is no different than how you would use Instagram normally and is 100% compliant with Instagram’s policies.
What makes you guys different than other growth services?
The short answer is, superior targeting, great results, weekly growth reports, customer success managers and the low monthly pricing means that our service packs the most value for the lowest cost on the market.
The longer answer is, that the reason why more than 500 brand and influencers have chosen to work with us is because we focus on getting you organic followers that are genuinely interested in your brand.
We have a proprietary set of filters that make sure we only engage with real users – none of those spam or fake accounts that end up disappearing after a few weeks.
Plus, we send you weekly growth reports for you to keep track of the growth, demographics of followers and much more. At last, our Customer Success team is super responsive allowing you to rest easy knowing that you can reach out to someone anytime with questions.
Will you be commenting or end up following thousands at a time?
No, we never leave any comments. Our goal is to be as authentic as possible, so we just stick to liking and following, that means NO spammy comments. These likes and follows act as a gentle tap on the shoulder – just letting them know, “Hey, we’re here, check us out!”
If you allow us to follow people, then we always unfollow the people we have been following as soon as we reach the agreed follow limit. You can at any time ask your personal Instagram specialist to reduce the number of people you follow, and we will begin unfollowing immediately. We will never unfollow any people that you have personally followed without your permission.
Our priority is to protect your brand and keep your account secure.
Since we’re targeting users who have shown interest in accounts similar to yours, it increases the likelihood that they will also like your brand and want to follow you
You will receive weekly growth reports and be assigned a customer success manager that you can reach out to at any time.
Do I have access to a dashboard?
Our service is completely hands-free and is fully-managed by your customer success manager – this means they are monitoring your campaign and continuously optimizing your targets to ensure that your growth is maximized. Therefore, we do not currently provide access to a dashboard.
However, if you’d like to make any changes to your account or your targets, or if you’d like to see a snapshot of your results to see how well your campaign has been performing, our customer success managers are on standby and can help you with any of these requests. Simply send an email to: them or to hello@rocketsocial.co and someone will be available to help you.
Our priority is to protect your brand and keep your account secure.